Business Process Mining & Transformation



New Business Process Mining & Transformation Services is an AI-driven consulting and execution offering that empowers organizations to discover, analyze, and optimize business processes using real-time data.


Problem Addressed

Most enterprises today operate with fragmented systems, manual workflows, and process blind spots—leading to delays, errors, and high operational costs. Traditional transformation efforts often


Rely on static documentation and stakeholder interviews.


Miss ground-level process deviations and actual execution gaps


Take months or years to produce tangible ROI.


These efforts are slow, expensive, and inconsistent with business realities.


Our Solution: Powered by AI

We utilize the AI-powered  platforms, which connects to enterprise systems (ERP, CRM, SCM, etc.) and extracts event logs to visually reconstruct and analyze actual business processes. The platform helps us deliver:


End-to-End Process Discovery


  • Automatically map actual business workflows across systems and geographies.


  • Use intuitive dashboards to visualize processes, actors, steps, and time gaps.



  • Compare “as-is” vs. “to-be” processes instantly.


Root-Cause Analysis & Bottleneck Detection


  • Drill down into bottlenecks, rework loops, compliance deviations, and handoff delays.
  • Identify variant paths and the conditions under which they occur.
  • Segment by geography, business unit, or transaction type for targeted insights.


Simulation & ROI Forecasting


  • Simulate process improvements and design interventions before implementation.


  • Run “what-if” scenarios to test impact of automation, policy changes, or staffing.


  • Generate real-time ROI models based on throughput, cycle time, and error reduction.

KPI-Driven Redesign


  • Benchmark current performance against best-in-class industry metrics.


  • Redesign processes grounded in measurable business value—not just technical feasibility.


  • Ensure stakeholder alignment via collaborative workflows and feedback loops.

Service Components



Discovery Workshop

Identify focus processes, KPIs, and system access requirements.

Data Ingesting & Mapping

Connect MPMX to source systems Validate source quality.

Process Mining & Analysis



Generate current state models, variants, root causes



Simulation & Redesign



Generate current state models, variants, root causes.


Implementation Planning



Provide roadmap, automation targets, and transformation plan.


Key Use Cases by Industry


Banking

Loan origination, KYC processes, trade finance operations.

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Insurance

Claims processing, policy administration, underwriting


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Healthcare

Patient onboarding, billing workflows, care coordination

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Manufacturing

Order-to-cash, procurement-to-pay, production planning


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Key Benefits

Time to Insight:

  • Real-time visualization instead of months-long studies

Process Efficiency:

  • 30-70% reduction in inefficiencies

Cycle Time:

  • Up to 50% faster transformation execution

Operational Control:

  • Continuous monitoring of deviations

Cost Reduction:

  • Lower process overhead through optimization

Compliance & Quality:

  • Better adherence to controls