Intelligent Automation & Agentic Solutions


New Business Process Mining & Transformation Services is an AI-driven consulting and execution offering that empowers organizations to discover, analyze, and optimize business processes using real-time data.


Problem Addressed

Our Solution: Powered by E42.ai


Digital Coworker Design & Deployment



  • Design AI coworkers by role: HR Executive, Finance Assistant, IT Agent


  • Coworkers understand text, voice, and email inputs


  • Take actions across integrated systems (SAP, Salesforce, ServiceNow)


Cross-Functional Intelligent Automation


  • HR: onboarding, leave requests, policy queries


  • Finance: invoice reconciliation, POs, AR collections


  • IT: password resets, ticket triage, license provisioning
  • Sales: lead qualification, opportunity management



Agentic Intelligence & Autonomy



  • Understanding unstructured inputs


  • Orchestrating multi-step workflows


  • Adapting behavior based on context


  • Triggering exception handling when needed


Continuous Learning & Feedback Loop



  • Embedded GenAI + ML models improve over time


  • Built-in audit trails ensure compliance


  • Agents adapt with evolving business policies


Service Components

AI Coworker Design

Define persona, role scope, business logic.

Integration & Orchestration

Connect with systems of record (ERP, CRM, ITSM, etc.)

Training & Fine-Tuning

Use your data to train LLMs, intent engines, and actions.

Pilot & Rollout

Rapid PoC, then scale to production with feedback loops.

Monitoring & Governance

SLA compliance, usage metrics, auditability.

Key Benefits



Cost Reduction:

  • 40-80% reduction in labor-intensive task costs

Speed & Efficiency:

  • Instant task execution, 24/7 availability

Employee Productivity

  • Frees up 30-50% of employee time

Customer Experience:

  • Faster, personalized responses

Scalability:

  • Deploy across geographies in weeks

Adaptability:

  • Resilient to system updates








Key Use Cases by Industry



HR


Employee onboarding, policy queries, performance reviews, benefit administration, time-off management


Finance

AP automation, payment reminders, invoice matching, expense processing, financial reporting


IT


Service desk bot, software provisioning, L1 incident response, security monitoring, system access requests


Sales & CRM


Lead pre-qualification, contract drafting, deal scoring, pipeline analysis, customer communications


Compliance



Regulatory monitoring, document processing, audit trail maintenance, risk assessment, policy enforcement


Key Use Cases by Industry